Home / FAQ

Frequently asked questions

Answers about how we work, what is included and what happens after launch.

Fit and expectations

Who is Build 4 Store best for?

Store owners, startups and businesses that want a professional Shopify or WordPress website and a team they can rely on.

Who is it not a good fit for?

Anyone who wants a free template, a one-off draft with no support, or total control over every pixel themselves.

Do you use AI to build the website?

Your site is designed, built and tested by real people. We may use AI tools for research or first drafts, but people make every design, code and launch decision.

Why not just use an AI website builder?

AI builders are fine for a quick draft. If you need a custom design, Shopify or WordPress development, integrations, SEO and someone accountable after launch, a human team is the safer choice.

What is included

What is in the Basic, Standard and Premium packages?

Each package lists its pages, products and features on the pricing page. Higher packages add custom design, more products, integrations and support.

Is SEO included?

Yes. We set up on-page SEO essentials such as structure, meta tags, headings and speed. Ongoing SEO is a separate service.

Do you add my products to the store?

Our Shopify and WooCommerce packages include a set number of products. Larger catalogues are quoted separately.

Timeline and process

How long does a project take?

Landing pages take about a week. Most stores take two to four weeks, depending on products and custom work.

When does the timeline start?

After we receive your brief, brand assets and access details, so we can move without delays.

How do we communicate?

By email and calls, with one clear point of contact from brief to launch.

Revisions and review

How many revisions are included?

Revision rounds are agreed in your quote. Small refinements are included, and larger redesigns are quoted separately.

Ownership and editing

Do I own my website?

Yes. Once paid, the design, content and files we deliver are yours.

Can I edit it myself?

Yes. We build with editable sections and show you how to update pages and products.

Selling and platform

Should I choose Shopify or WordPress?

Shopify suits stores whose main goal is selling products. WordPress suits content-heavy sites and flexible custom features. We will advise you after a short call.

Can I sell on a WordPress site?

Yes, with WooCommerce. We build and manage WooCommerce stores.

Support after launch

What support is available?

Store Care and 24/7 Support plans cover updates, backups, fixes and priority help. You can cancel a plan at any time.

Ready to build your store?

Tell us what you sell. We reply with a plan and a price.

Get a free quote